Case Description
During the pandemic, many local businesses could not welcome customers into their shop or restaurant. This led purchases and other interactions between staff and customers to take place around the entrance. A restaurant in San Francisco, Creator, took this a step further, and found an alternative way to serving people in a more hygienic and safer way. The restaurant A group of engineers working at Creator created a unique takeout window without the need for hand-to-hand contact. It includes a chamber which “uses a positive pressure system combined with a self-sanitizing conveyor. This is to protect our staff as much as it is to protect our guests.” The design is was made open-source and available at GitHub for anybody to replicate the device.
Relation to Resilience
The novel take-out window by Creator allows the restaurant to stay in business while ensuring the health of their employees and customers. Making the design and instructions open-source, enables other restaurants to implement similar solutions.